22B
Tel 0131 313 5100
Tuscan
divers act as agents for ATOL bonded tour operators and airlines only. *
Flight Bookings
As it is
simple these days to book flights using travel agents, airline websites and low
cost airlines, we are happy to provide the land based and diving portion only
if preferred. If you would like us to book flights, we will do so using our
ATOL registered agents* that we have been dealing with for many years. We will
ask for the deposit required by the agent, or if last minute or discount
domestic, advance payment in full, pay for the tickets and dispatch them to you
immediately. You then have the peace of mind that the tickets are fully
protected by ATOL bond (details on request).
Fuel surcharges can be levied by carriers after booking. This beyond our
control and we have to pass this on to you, the client.
Some of
the diving trips we run involve deep diving, Nitrox, Trimix and extended decompression times. We will advise you
of minimum dive qualification and experience required for safety and enjoyment
of these dives.
Flights will be booked and paid for in full at
time of booking.
Tickets are despatched immediately and should
be with you in 24 hours (postal service permitting). If you do not receive your
tickets within 7
days - please contact us on 0131 313 5100 or 07801 258943 or by email to
For your protection and in
accordance with the Civil Aviation (Air Travel Organiser' Licensing)
Regulations 1995 Tuscan Divers act as an Agent for ATOL Protected Tour
Operators* and flight carriers at all times.
After booking your holiday with us you will be sent a receipt. The ATOL part of
the receipt details items provided by the Tour Operator and is covered by the
Tour Operator's ATOL licence from the CAA. The non ATOL receipt covers goods
and services provided by Tuscan Divers.
All the
times shown are based on the 24 hour clock and are local. Times 00.01 to 12.00
are AM (morning). Times 12.01 to 24.00 are PM (afternoon).
British
Citizens require a valid full ten year British passport for travel outside the
Visas may be required for British Citizens for
entry to non EU countries. Visas may also be required for longer stays over
three months in certain EU countries. Immigration, visa and entry restrictions
may apply both in the EU and elsewhere for other nationalities, including other
EU nationals, and British Citizens who have conditions on their entry to the
For medical advice regarding your holiday
destination or journey, including vaccinations, you should contact your general
practitioner. The Department of Health leaflet 'Health Advice for Travellers'
is available from the Health Literature Line on freephone 0800 555777.
It is the policy of Tuscan Divers only to
provide travel if:
All the party are covered by an insurance
policy which provides appropriate levels of cover, particularly with
flights and tours that have cancellation or change of date penalties. In such
cases, insurance should be taken out when the final flight or tour payment is
made. For diving members of the party, specific care should be taken to ensure
cover is in place for the relevant depth planned, recompression costs and
flights to hyperbaric treatment / repatriation.
We recommend DAN or www.dive-master.net. For
American Express have recently changed their
travel insurance and removed the 30 metre limit. We are happy to recommend them
as well.
It is your responsibility to ensure that all
members of your party have appropriate insurance cover for the travel being
undertaken.
Baggage
In the past, airlines were quite flexible regarding excess baggage but
have recently become stricter. Most airlines now have a limit of 23kg of
checked baggage plus one bag of sports equipment max 23kg (sometimes not weight
limited). The sports item can be a dive bag or a set of golf clubs. They
sometimes insist that the dive bag must be separate and so you need two bags to
meet their baggage allowance rules. As these rules seem sometimes to be made up
on the spot by check in staff, it is impossible to advise on anything other
than the published guidelines on each airlines website.
For
They only take cash or travellers cheques.
Similarly, ground staff and security staff apply completely
contradictory rules on what should be in hold or hand baggage, torches,
computers, regulators etc sometimes have to be shuffled around to meet their
requirements.
Up to 2006, we had no problems reported by any clients regarding excess
baggage but this has recently become an issue.
UPDATE as of August 2006 and
till further notice due to security issues, hand baggage restrictions are in
force. These change regularly, contact
us for current allowance.
All
outstanding balances for your holiday are due to be paid to us at least twelve
weeks before date of departure. You can pay your balance by sending cheques,
payable to Tuscan Divers to 22B Coates Gardens, Edinburgh EH12 5LE. It would
help us if you could write your name and address on the back of any cheques.
Alternatively you can call us on 0131 313 5100 to arrange for payment by
credit/debit card, we have to charge a 4% handling fee for credit/debit card
transactions. Deposit requirements will be advised at time of booking. If
further interim payments are required, this will be advised when booking is
confirmed. This could be due to late booking or because interim payments are demanded
by resort.
All holidays and flights are for departure from
within the
This site is not intended for use in
jurisdictions outside the
Note Airline refunds can take up to 12 weeks
Please be advised that the majority of best
price tickets for domestic and European flights are NON-CHANGEABLE. As we
strive to find the cheapest available fares for all our customers, unless
specifically requested, we will purchase no change / no refund basis tickets.
It is your responsibility to check dates and times on your itinerary before you
pay in full. If you need to make a change after final payment, the airline will
consider it a cancellation and the cancellation fee can be up to 100% of the
ticket value. (most domestic and European flights are
completely non-refundable) All airlines charge cancellation fees. Please also
note that sometimes flight times / airfare and tour prices can be changed by
operators without notice. We will do our best to advise
of such changes and increases.
All our flights are paid for in full at time of
booking. We purchase all flights from ATOL, IATA, ABTA members and bond
holders. Tickets are dispatched to you within 24 hours of receipt by registered
post. A copy of the ATOL receipt is included with the tickets. *
We have
taken all reasonable steps to have in place appropriate security measures to
protect your information.
Tuscan
Divers does not warrant that the information accessible via this web site is
accurate. The information that we display is derived from a number of sources
including the brochures of operators whose holiday we sell as agents. Whilst
tour operators take great care to try to ensure brochure accuracy, services and
facilities may change or be withdrawn and brochure information may change from
one edition to the next.
I have read and understood the conditions above, particularly with
regard to :-
FULL NAME (Printed)
.
SIGNATURE
DATE
* Unless advised otherwise, flight bookings are made with Flight Centre
(UK) Ltd. ATOL 4267. IATA 91-2-1239 1. ABTA F6882